OUR TERMS & CONDITIONS
Information about us
www.prop-sync.com is a website operated by us at Brace iT Limited. We are registered in England and Wales under company number 7118071 and have our registered office main trading address at Langdon House, 6 Links Road, Flackwell Heath, Buckinghamshire, HP10 9LY, England. Our VAT number is 985 2340 02.
Accessing our site
Transactions concluded through our site
Contracts for the supply of services or information formed through our site or as a result of visits made by you are governed by the following terms and conditions: 1. Payments for services provided are made within the terms of 30 days. 2. Upon registration, you are entering in to the contract to fulfill payment terms. 3. Card fees; no charge will be made for bookings made by credit or debit card. 4. Currency; currently we only accept deposits in United Kingdom pounds sterling and we cannot accept payment in foreign currency. We reserve the right to charge you for any additional costs incurred by us if a booking is attempted using a different currency. 5. Taxes; all prices exclude Value Added Tax, or any other taxes or levies imposed on services by any national, regional or local government or statutory authority. Taxes are payable by and to the registered member and will be levied by them on your final bill.
Payment security policy
Your payments to us are secured as we use Sage Pay to collect and process transaction information; please visit www.sagepay.co.uk/policies/security-policy for Sage Pay security policy.
Delivery of services policy
Prop-Sync™ is a subscription based service and is immediately available to use as soon as payment is cleared; normally immediate upon verification of payment by credit or debit card, immediate upon receipt of bank transfer and immediate upon clearance of banked cheques.
An order placed for subscription to any one of the three available levels of Prop-Sync constitutes an agreement between you and us for a period of 3 months for us to deliver that level of subscription, however, on renewal of that order to continue to subscribe to any one of the three levels of Prop-Sync, you are able to select an alternative level that you consider to be more suitable.
We will endeavour to assist and ensure that you choose the most appropriate Prop-Sync products and services that suit you and provide you with the best value for money.
Please note; This service does not guarantee double bookings will not occur, the risk of a double booking is vastly reduced with Prop-Sync.
Your placement of an order for Prop-Sync™ services constitutes your acceptance of our Terms & Conditions and your agreement that the policies below apply to your order.
1. Prop-Sync is an online service brought to you by Brace iT Ltd and as part of our commitment to customer satisfaction.
1.1 We offer a quibble free refund policy in case you change your mind within 14 days of subscribing to any of our Prop-Sync services.
1.2 A full refund will be made within 3 banking days.
If you notify us within 30 days of placing your order that you have changed your mind about purchasing our services, you will be entitled to a refund subject to the following conditions:
2. Cancelling Outside of The 14 Day Cancellation Right
2.1 If you notify us that you want to cancel your order: after the 14 day cancellation period described above has passed but still within 30 days of placing your order (starting from the day you place your order) we will refund all full months registration cost.
2. 2 We will not issue a refund if more than 30 days have passed since your order was placed.
2.3 You will receive any refund you are entitled to within 3 banking days of confirmation of your cancellation by our Customer Care team.
3. How you will be refunded following cancellation
3.1 Any refunds provided under this policy will be issued to the credit card(s) used for the purchase.
4. How to cancel your order
4.1 If you want to exercise your right to cancel the easiest way to do so is by contacting us directly here.
5. What happens if you want to cancel your order after the 30 day refund period expires?
5.1 If you want to cancel your order after your right to cancel has ended, you can do so by terminating your account with us in accordance with our Terms & Conditions.
5.2 If you cancel your order or terminate your account with us after your right to cancel has ended you will not receive a refund of the money you have paid us for the service.
We are committed to protecting your privacy and will only collect relevant information from you needed to ensure delivery of our Prop-Sync™ services, these include your name, business name, business and billing addresses, email address(es), telephone number(s) and property information. We may use your personal data for internal purposes such as auditing, data analysis, and research to evaluate and improve our services. We will not share your information with any other party or organisation for marketing or promotional means; any information shared to any other party or organisation will be to ensure proper delivery of our services such as payments through Sage Pay and other bodies if required by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws. If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. Please contact us if you would like to update your records or see a copy of the information that we hold about you; you can also update your information online through the Prop-Sync ‘admin-panel’. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. If we have given you (or you have chosen) a password to access certain areas of our website, please keep this password safe - we will not share this password with anyone.
Intellectual property rights
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. We are not an agent for and do not vouch for those persons, companies or organisations whose services may be displayed or referred to on our site. We advise users to satisfy themselves as to the exact type and nature of goods or services being offered on the site by those persons, companies or organisations whose services may be displayed or referred to on our site
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
Viruses, hacking and other offenses
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. If you wish to make any use of material on our site other than that set out above, please address your request to email@example.com
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org