Terms & Conditions

OUR TERMS & CONDITIONS

Information about us

www.prop-sync.com is a website operated by us at Brace iT Limited. We are registered in England and Wales under company number 7118071 and have our registered office main trading address at Langdon House, 6 Links Road, Flackwell Heath, Buckinghamshire, HP10 9LY, England. Our VAT number is 985 2340 02.

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.prop-sync.com whether as a guest or as a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept and agree to these terms of use; please do not use our site if you do not agree to these terms.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.When using our site, you must comply with the provisions of our acceptable use policy.You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Transactions concluded through our site

Contracts for the supply of services or information formed through our site or as a result of visits made by you are governed by the following terms and conditions:1. Payments for services provided are made within the terms of 30 days.2. Upon registration, you are entering in to the contract to fulfil payment terms.3. Card fees; no charge will be made for bookings made by credit or debit card.4. Currency; currently we only accept deposits in United Kingdom pounds sterling and we cannot accept payment in foreign currency. We reserve the right to charge you for any additional costs incurred by us if a booking is attempted using a different currency.5. Taxes; all prices exclude Value Added Tax, or any other taxes or levies imposed on services by any national, regional or local government or statutory authority. Taxes are payable by and to the registered member and will be levied by them on your final bill.

Payment security policy

Your payments to us are secured as we use Sage Pay to collect and process transaction information; please visit www.sagepay.co.uk/policies/security-policy for Sage Pay security policy.

Delivery of services policy

Prop-Sync™ is a subscription based service and is immediately available to use as soon as payment is cleared; normally immediate upon verification of payment by credit or debit card, immediate upon receipt of bank transfer and immediate upon clearance of banked cheques.

An order placed for subscription to any one of the three available levels of Prop-Sync constitutes an agreement between you and us for  a period of 3 months for us to deliver that level of subscription, however, on renewal of that order to continue to subscribe to any one of the three levels of Prop-Sync, you are able to select an alternative level that you consider to be more suitable.

We will endeavour to assist and ensure that you choose the most appropriate Prop-Sync products and services that suit you and provide you with the best value for money.

Refund policies

Your placement of an order for Prop-Sync™ services constitutes your acceptance of our Terms & Conditions and your agreement that the policies below apply to your order.
1. Prop-Sync is an online service brought to you by Brace iT Ltd and as part of our commitment to customer satisfaction.
1.1 We offer a quibble free refund policy in case you change your mind within 14 days of subscribing to any of our PROP-SYNC services.
1.2 A full refund will be made within 3 banking days.
If you notify us within 30 days of placing your order that you have changed your mind about purchasing our services, you will be entitled to a refund subject to the following conditions:
2. Cancelling Outside of The 14 Day Cancellation Right
2.1 If you notify us that you want to cancel your order: after the 14 day cancellation period described above has passed but still within 30 days of placing your order (starting from the day you place your order) we will refund all full months registration cost.
2. 2 We will not issue a refund if more than 30 days have passed since your order was placed.
2.3 You will receive any refund you are entitled to within 3 banking days of confirmation of your cancellation by our Customer Care team.
3. How you will be refunded following cancellation
3.1 Any refunds provided under this policy will be issued to the credit card(s) used for the purchase.
4. How to cancel your order
4.1 If you want to exercise your right to cancel the easiest way to do so is by completing our online cancellation form (hypetext link to cancellation form) or by contacting (hypetext link to contact us).
5. What happens if you want to cancel your order after the 30 day refund period expires?
5.1 If you want to cancel your order after your right to cancel has ended, you can do so by terminating your account with us in accordance with our Terms & Conditions.
5.2 If you cancel your order or terminate your account with us after your right to cancel has ended you will not receive a refund of the money you have paid us for the service.

Privacy policy

We are committed to protecting your privacy and will only collect relevant information from you needed to ensure delivery of our Prop-Sync™ services, these include your name, business name, business and billing addresses, email address(es), telephone number(s) and property information. We may use your personal data for internal purposes such as auditing, data analysis, and research to evaluate and improve our services. We will not share your information with any other party or organisation for marketing or promotional means; any information shared to any other party or organisation will be to ensure proper delivery of our services such as payments through Sage Pay and other bodies if required by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws. If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date. Please contact us if you would like to update your records or see a copy of the information that we hold about you; you can also update your information online through the Prop-Sync ‘admin-panel’. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. If we have given you (or you have chosen) a password to access certain areas of our website, please keep this password safe - we will not share this password with anyone.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.You may print off a copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. We are not an agent for and do not vouch for those persons, companies or organisations whose services may be displayed or referred to on our site. We advise users to satisfy themselves as to the exact type and nature of goods or services being offered on the site by those persons, companies or organisations whose services may be displayed or referred to on our site

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Uploading material to our site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offenses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link from any website that is not owned by you.Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.If you wish to make any use of material on our site other than that set out above, please address your request to enquiries@braceit.co.uk

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact enquiries@braceit.co.uk

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